These online shopping terms and conditions (“Online Shopping Terms and Conditions”) apply to all orders which you, the customer (“you” or “your”), place at this website, operated by Efamol. Please read them carefully before placing your order.
By clicking the “Accept” button you accept and agree to be bound by these Online Shopping Terms and Conditions, the Privacy Statement and such other policies as we notify you of from time to time, which together constitute the entire agreement between us. Nothing in these online Shopping Terms and Conditions affects your statutory right, either as a consumer or otherwise.
You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ’embedding’ or using analogous technology is strictly prohibited. Unauthorised use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.
The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.
The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents.
The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.
The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.
We reserve the right to:
The content of this website is protected by copyright, trademarks, database and other intellectual property rights.
You may retrieve and display the content of this website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print any one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on this website without the written permission of Efamol.
No licence is granted to you in these Terms and conditions to use any trade mark of Efamol or its affiliated companies.
The health information provided on this website is intended for educational and informational purposes only. The information and products available on this website are not intended for the diagnosis, treatment or prevention of disease and are not intended as a substitute for advice, treatment or medical prescriptions from your health practitioner.
Consult with your health practitioner before taking any of the health products recommended on this website if you:
Lead time is dependent on stock availability. Every effort is made to effect shipment of your order timeously, however unforeseen circumstances may cause delays.
You may pay for the items which you order online by supplying your credit card details on the secure online order form. Only Credit Card Payments will be accepted. We accept MasterCard and Visa credit cards.
Prices displayed on the website include Value Added Tax which will be charged at the current rate. Delivery is charged extra.
Although we try to ensure that all prices on the website are accurate, errors may occur. If we discover an error in the price of the items you have ordered, we will contact you as soon as possible. You will have the option of either reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat your order in respect of the incorrectly priced item as cancelled.
We reserve the right to update prices displayed on the website from time to time.
At the time of placing the order, the transaction details are presented to the bank and an authorisation is obtained for the amount of the order.
All transactions will be processed in South African Rands (ZAR).
Efamol endeavours to offer you competitive prices on current products. Your total order price will include the price of the purchase plus any applicable sales tax and shipping charges (on the day of shipping).
Efamol reserves the right to change pricing at any time without prior notice.
The price of each product is displayed with the product. In the event of a sale or special offer, the discounted price is displayed.
Efamol shall take all reasonable efforts to maintain correct prices. However, should errors occur and items are offered at incorrect prices, Efamol will not be obliged to sell goods at such incorrect prices.
The cost of shipping within the borders of South Africa is determined as follows:
If the value of the goods in the order is more than R300 there is no shipping charge.
If the value of the goods in the order is less than R300 the relevant shipping cost will be specified when placing your order.
When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card is limited by our Terms and Conditions. You must not make any purchase through this site unless you understand and agree to all of our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website.
An agreement of sale only comes into effect when a credit card authorisation is received from the issuing bank.
South Africa counter to counter:
Please ensure the correct delivery address is provided from the outset as title and risk will pass to you once the order has left our premises. Delivery of all orders will take 2–4 working days.
Unfortunately, deliveries cannot be made outside the borders of South Africa.
Occasionally packages are returned to us undeliverable. Should this event take place every attempt will be made to contact you to make arrangements for re-shipment.
Order processing will not begin until we receive a confirmed order and full payment, via a credit card authorisation received from the issuing bank.
Product returns will only be accepted in cases of valid product complaints, where product quality is compromised. Product complaints should be reported via email:. No fees are applicable to these returns.
Disclosure of outlet country at time of payment
First National Bank
You may not use this website for any of the following purposes:
This site is provided by Efamol without any warranties or guarantees. You must bear the risks associated with the use of the internet.
This website may provide content from other internet sites or resources and while Efamol tries to ensure that material included on this website is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Efamol will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with this website. If Efamol is informed of any inaccuracies in the material on the site we will attempt to correct the inaccuracies as soon as we reasonably can.
In particular, we disclaim all liabilities in connection with the following:
We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).
The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.
We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.
Should you violate any of the terms and conditions of these Online Shopping Terms and Conditions, you will be held liable for all legal costs incurred by Efamol for any successful civil action brought against you by Efamol.
P.O. Box 191
This information is meant as a guide. Consult your physician if using chronic medication or with hypersensitivity to nutritional supplements. If you are pregnant or breastfeeding, some supplements may not be suitable. Please contact the Efamol helpline on 0800 130 131 for further advice.